The Ghost Solution Suite 2.5 product must be updated via LiveUpdate to have full functionality.
As of the writing of this (May 11th, 2011) the most current version is 11.5.1.2266.
If you are at a lower build, you will need to run LiveUpdate (Help > LiveUpdate from the Ghost Console or Ghost Explorer).
However, environments where this may not be possible, such as these:
- Secure environment without internet access;
- Environment where there is a dedicated internal LiveUpdate server servicing Symantec AntiVirus or Symantec Endpoint Protection;
- Environment with restricted access that may prevent LiveUpdate from contacting Symantec servers.
For these environments, please call Technical Support at the numbers at the bottom. A current support contract is typically required, though requesting a courtesy case may allow you to speak to a technician for acquiring in-line updates such as this.
If LiveUpdate is not working for a technical reason, follow this link to reinstall:
http://us.norton.com/support/kb/web_view.jsp?wv_ty...
If you are seeking a specific patch for the Ghost Solution Suite, you MUST call technical support to acquire it. You must also have a current support contract.
Patches that are not distributed via LiveUpdate are created to address issues in specific environments and are only intended to be implemented in these specific environments. Technical support personnel will need to determine the need for a specific patch before it can be distributed.
Ghost Solution Suite Technical Support may be reached at the following number:
1-800-634-4747 (North America)
Outside of North America, you can find your regional support number here:
http://www.symantec.com/business/support/contact_t...