Client Management Suite

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  • 1.  Fail to deploy the altiris

    Posted Mar 11, 2014 02:22 AM

    Fail to deploy the altiris agent from server?



  • 2.  RE: Fail to deploy the altiris

    Posted Mar 11, 2014 02:24 AM

    Foolow the article to troubleshoot

    How to troubleshoot a failed Altiris Agent push

    Article:HOWTO1126  |  Created: 2005-09-06  |  Updated: 2009-02-18  |  Article URL http://www.symantec.com/docs/HOWTO1126

     



  • 3.  RE: Fail to deploy the altiris

    Posted Mar 11, 2014 02:54 AM

    Have you check the logs what the log say?

    Post the log for diagnose.



  • 4.  RE: Fail to deploy the altiris
    Best Answer

    Posted Mar 11, 2014 07:43 AM
    Hi Jay, Check with windows firewall and UAC if its W7 computers. Both should be disabled. Checked whether you are able to ping the computer from server and from server to computer with both Ip address and the name. It helps us to check with DNS issue. If the computer is in work group - check whether you have provided the local admin info when you try to push the SMA. Provide us the log file so that we can analyse and provide you the solution. For reference, Methods for installing the Symantec Management Agent www.symantec.com/docs/HOWTO45394 Installing the Symantec Management Agent manually www.symantec.com/docs/HOWTO45295 Thanks, Siva