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Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager

  • 1.  Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager

    Posted May 20, 2011 06:10 AM

    Hello,

    I have a problem with bei SEP. I can not download autom. or manually new updates. I get only the Error Code 4.

    I have check this KB article http://www.symantec.com/business/support/index?page=content&id=TECH103112&locale=en-us.

    1. I have no proxy server

    2. I have add the automatic Symantec Update server.

    3. Enhanced Security for IE is disabled (for user and administrator)

    4. The Windows Firewall is disabled and I have no other firewall.

    5. I have re-register the LiveUpdate

    Someone has an idea?



  • 2.  RE: Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager
    Best Answer

    Posted May 20, 2011 06:14 AM

    start run

    type luall.exe

    check what u get..

    do a repair of SEPM from add/remove programs, it will reconfigure SEPM with Liveupdate



  • 3.  RE: Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager

    Posted May 20, 2011 06:54 AM

    Thank you, I have found in a other forum the solution:

    - stop the service Live Update

    - start "luall.exe"

    --> Update started

    - after this, I have checked the LiveUpdate in the SEPM Console, problem solved.