Endpoint Protection

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  • 1.  Error 1920

    Posted Apr 03, 2012 05:40 AM
      |   view attached

    Hi

     

    Not able to install and uninstall SEP giving error 1920

    for more information check the attachment

     

    Attachment(s)

    docx
    error 1920.docx   224 KB 1 version


  • 2.  RE: Error 1920

    Trusted Advisor
    Posted Apr 03, 2012 05:46 AM

    Hello,

    What version of SEP are you trying to Install? SEP 11.x OR SEP 12.1?

    If this issue happening on SEP 121., then I believe Symantec is aware about this issue. 

    http://www.symantec.com/docs/TECH175156

    A Workaround for this issue would be reinstall IIS and then click the "Retry" button on the error message window. 

    The installation should then be successful.

    Also, check the Last comment on Thread: https://www-secure.symantec.com/connect/forums/sepm-v121-v121-ru1

    and 

    https://www-secure.symantec.com/connect/forums/error-1920-0

    Hope that helps!!



  • 3.  RE: Error 1920

    Broadcom Employee
    Posted Apr 03, 2012 06:22 AM

    Hi Mohan G kumar,

    Could you please check your host file ?

    Let me know it's visible and you can read the content ?.

    Which SEP version you are trying to deploy ?.

    Also try following article

    Symantec AntiVirus: "Error 1920". "The Service failed to start. Verify that you have sufficient privileges to start system services."

     
     
     


  • 4.  RE: Error 1920

    Posted Apr 03, 2012 07:07 AM

    As mentioned by Chetan its related to the Service not starting due to insufficient Permission in Register. Go through the Article mentioned in the Below mentioned Link

    http://www.symantec.com/business/support/index?page=content&id=TECH103676



  • 5.  RE: Error 1920

    Posted Apr 03, 2012 07:32 AM

    We have seen this issue when there are virus attacks.

    Try NSS tool

    ftp://ftp.symantec.com/misc/tools/nss/