Endpoint Protection

Why the dulicate hostname entry reflect on server?

what is the reson behind this?

If your system communicate with Server after long time then it will create a new entry. You can simply delete the entry which are not communicating with Server.

Simply you can configure the below setting in server. so that all not communicate entry will auto remove.

Step

• In the console, click Admin, and then click Servers.

• Under Servers, select the Local Site(My Site).

• Under Tasks, click Edit the Local site properties.

• On the General tab, Check the Delete Clients that have not connected for

• Set the day as per your requirement.

• Click OK.

  Hope it helpful to you.

Check this blog will be help full .

https://www-secure.symantec.com/connect/blogs/delete-clients-automatically-sepm-server-not-sync-sepm-server

It remove the old entry what about duplicate?

were these systems imaged/cloned?

no these systems are not image system. same systems getting update after 10-15 days.

Hi,

Some reason for the duplicate entry

First - You are using image CD for the OS installation

Second - OS/SEP client has been corrupted and reinstall in system

Third - System getting communicate with Server after the long period. Due to that new HWID file has been generated. Old entry will pending display on Server.

are both the duplicate entries shows green dot?

are you synched AD OU in SEPM

no, i have not sync the sepm with AD.

one entry is online and other offline..

you can manually delete the duplicate entry. when a system gets formatted and sep installed again a new entry is added so you have to manually remove the old entry.

I will be delete the same but my problem is that why the duplicate hostname entry scome on Server?

Hi,

By default duplicate hardware ID remains in the database for 30 days, you can change settings to 1 day to remove it permanently.

Reasons are already explained by others. 

You should refer following KB for more info.

http://www.symantec.com/docs/TECH163349

Best solution so far. The only draw back is for the clients that are not communicating to the server - they will be gone unless they get a successful connection in the future. I recommend that you export a Computer Status log first so you'll have a list of clients before the cleanup.

I used to manually delete these clients on my spare time. Export a list, then sort by hardware ID, then by IP address, then by connection date (descending). Then use the search option in the clients view. And manually delete. Very time consuming.

Hi

Attach link is for version 12.0 but i am using 11.0 version.

check this link

http://www.symantec.com/business/support/index?page=content&id=TECH97626

Hi Happy- Your Requirement fulfilled or not? Have you tried my attach steps?