Does anyone know where I can download the Symantec Endpoint Recovery Tool? I have been using Symantec's small business products for over 5 years now and have been getting increasingly frustrated with the lack of support they offer us these days.
Recently I was attacked by a number of rootkits as well as Fake AV viruses and the only way I was able to clean the systems was by using an alternate venders AV Boot CD. Now I don't want to be a pain in the butt however the CEO of my company saw me scanning and asked why I was not using a Symantec disk to clean our PC's. I felt like an idiot explaining to him that our AV product does not offer a AV Boot disk and that several other venders do. So of course he asked why we don't use their AV then. My only answer was that I know Symantec's product, he told me to learn a new one.
Now I know that since I am using the small business version I do not have access to the Symantec Endpoint Recovery Tool, which is Symantec's version of an AV Boot disk, but does anyone know how to build one from say a PE builder program? Or is there any way I can buy one from Symantec? I just want a copy people can see me scanning with so they stop asking me why I am not using our AV. The techs and sales seem at a loss or don't even know what I am talking about so any ideas would help!