Endpoint Protection

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  • 1.  Do SEPM manages higher version of SEP11 clients than its own

    Posted Nov 24, 2010 11:35 AM

    Hello,

    My question is ( as I am unable to test that, and spend some time on the KB, but without success ) :

    Is it possible for SEPM RU5 to manage clients that are running on RU6MP1 ?

    //Thanks



  • 2.  RE: Do SEPM manages higher version of SEP11 clients than its own

    Posted Nov 24, 2010 11:43 AM

    I don't know if it's a supported environment, but I have seen a SEPM at MR4 manage MR5 clients without issue.



  • 3.  RE: Do SEPM manages higher version of SEP11 clients than its own

    Posted Nov 24, 2010 11:46 AM

    Best Practice states 'Ensure all SEP clients and SEPMs are running the latest Maintenance Release"

     

    http://www.symantec.com/business/support/index?page=content&id=TECH92051&locale=en_US

     

    There have been many fixes since RU5, it may be worth your time to upgrade your manager.

    BTW, look for MP2 to be released in the next 1 - 3 months.



  • 4.  RE: Do SEPM manages higher version of SEP11 clients than its own

    Posted Nov 24, 2010 11:55 AM

    It should be able to, though you may see errors when the clients attempt to send back information that the older database schema doesn't know what to do with.

    I agree with the above: best practice is to keep everything at the same version, updating the SEPM then the SEP clients.

    sandra



  • 5.  RE: Do SEPM manages higher version of SEP11 clients than its own

    Posted Nov 24, 2010 11:58 AM

    Yeah, I know about the huge improvements made cosidering RU5->RU6MP1, but the issue is that some urgent ( because of BSODs caused of srtsp.sys ) upgrades should be done to ensure the stability of the affected nodes. At this time I won't be able to upgrade the SEPM.



  • 6.  RE: Do SEPM manages higher version of SEP11 clients than its own
    Best Answer

    Posted Nov 24, 2010 12:01 PM

    The ans to your question is YES. Technically it is possible. Here is the kb that you are looking for

    Does Symantec Endpoint Protection Manager function with different versions of SEP client?

    http://www.symantec.com/business/support/index?page=content&id=TECH131718

     

    It is recommended that the same version be used in all situations, however, Symantec Endpoint Protection Manager is backwards compatible with older versions of Symantec Endpoint Protection client.

    Note: It is also possible to use an older version of Symantec Endpoint Protection Manager than the client, for instance you could rollout SEP RU6 client while the manager is SEPM RU5.

     



  • 7.  RE: Do SEPM manages higher version of SEP11 clients than its own

    Posted Nov 24, 2010 12:03 PM

    Thanks a lot !