Hi Atif,
Application monitoring lets you monitor third-party applications for IM, email, or HTTP/S clients. By default, Symantec Data Loss Prevention only monitors first-party applications such as AIM, Microsoft Outlook, or Mozilla Firefox. Examples of third-party applications include Skype, Mozilla Thunderbird, or Google Chrome. Any application that is not specifically monitored by Symantec Data Loss Prevention must be added to the Application Monitoring page before Symantec Data Loss Prevention can begin monitoring.
Steps to add an application Monitoring
1. From the Application Monitoring page, click Add Application.
2. For name, enter a name for the fingerprint.
3. Enter the name of the binary file, "firefox.exe", for example. Note that for the fingerprint to work correctly, you must include an escape character ("\") between the application name and the file extension, due to the way the regex is used to read the filename. e.g., firefox\.exe
4. Enter an internal name, "Firefox", for example
5. Enter the original filename of the application itself, "firefox\.exe", for example. See note in step 3.
6. Leave the Publisher Name blank, unless absolutely necessary, as it increases resources used by the Agent.
7. Choose the elements to be monitored (print, network, etc).
8. Save the fingerprint and allow the changes to propagate to the Agents.
NOTE: You may also use the utility included with the Endpoint Agent tools,GetAppInfo.exe, to help determine the *Binary Name, *Internal Name, *Original Filename, or Publisher Name.
Running GetAppInfo in windows mode will open a UI which allows you to browser to the executable intended for monitoring.
Note that you must provide at least one of these names correctly for monitoring to work.