Data Loss Prevention

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  • 1.  DLP agents not reflecting in endpoint server/enforce agent view

    Posted Feb 23, 2013 04:51 PM

    Can anyone tell why agents are not reflecting in enforce agent view ?



  • 2.  RE: DLP agents not reflecting in endpoint server/enforce agent view
    Best Answer

    Posted Feb 23, 2013 04:53 PM

    Hi Santosh,

    Please refer below

    https://www-secure.symantec.com/connect/forums/dlp-clients-are-not-communicating-dlp-server-symantec

    https://www-secure.symantec.com/connect/forums/symantec-dlp-endpoint-server-doesnt-see-agents-after-joining-domain



  • 3.  RE: DLP agents not reflecting in endpoint server/enforce agent view

    Posted Feb 23, 2013 06:07 PM

    Try the below

    Required tools to troubleshoot DLP Endpoint agents v11

    www.symantec.com/connect/node/2173031

     

     

    DLP Endpoint Agent Status Troubleshooting

     

    Article:TECH186331  |  Created: 2012-04-12  |  Updated: 2012-05-11  |  Article URL http://www.symantec.com/docs/TECH186331

     

    https://www-secure.symantec.com/connect/forums/endpoint-computers-are-not-visible-dlp-portal

     

    https://www-secure.symantec.com/connect/forums/symantec-dlp-endpoint-server-doesnt-see-agents-after-joining-domain

     



  • 4.  RE: DLP agents not reflecting in endpoint server/enforce agent view

    Broadcom Employee
    Posted Feb 24, 2013 04:27 AM

    is the agent communicating with enforcer?

    is there any firewall in between?