File Share Encryption

Hi all,

I used the PGP Recovery Disk with the WDRT to decrypt my hard drive. But now after the disk was successfully decrypted, I still cannot read the disk through Windows.

When I slaved the disk, Windows just asked me to format it. When I went into PGP on Windows, it just shows the disk is unencrypted.

I am panic at this moment because I have run out of ideas on what to do with this disc.

Can you please help pointing me in the right direction on how to fix this?

When i boot the disk, Bootguard no longer comes up and so I know it is decrypted, right?

Hi,

Most probably disk was decrypted but it is RAW state. Did you have any problems with the disk during usage like bad sectors and/or did you run any defagmentation process while disk encrypted ?
Did your disk crashed ?

Can you check disk state from the Computer Management. Navigate to DIsk Management and check File System is it stated as RAW ?

Do you have any backup ?

I don't want to give you so much hope but you might not be able to get access to your date without formating and restoring data from backup

Try to do an exact bit by bit copy of the disk using for example CloneZilla or "dd" for Windows or "Windd"

http://www.msuiche.net/windd/
http://www.chrysocome.net/dd
http://clonezilla.org/downloads.php

On this copy try to:

- Slave the drive to another machine and run the following commands:

pgpwde --status --disk 1
pgpwde --list-users --disk 1
pgpwde --info --disk 1

- try to run

pgpwde --recover --disk 1 -p "passphrase here" to see if any users records can be found

Please check as well the following threads:

Encrypted disk not recognized by Windows
http://www.symantec.com/connect/forums/encrypted-disk-not-recognized-windows

Raw disk with PGP encrypted disk
http://www.symantec.com/docs/TECH182887

BUG REPORT:Secondary drive showing as RAW after encryption with Symantec Drive Encryption (formerly PGP WDE)
http://www.symantec.com/docs/TECH198312

Also check this thead as well
http://www.diydatarecovery.nl/forum/index.php?topic=1077.0
 

HTH

I've found a very useful tool to recover data from the raw disk. Please check the link below:

http://www.easeus.com/datarecoverywizard/recover-raw-drive.htm

Please make sure that the disk is shown as RAW by using the instructions from Adam above.

Good luck.

Hi,

After you slave the decrypted drive to another PC with the same level of Symantec encryption desktop, before you run the PGPwde commands you may want to check if the disk is detected in PGP desktop. If it’s not detected then none of the Pgpwde commands are applicable. 

You can also check the number of disk using Pgpwde --enum

List of Pgowde commands : 

http://www.symantec.com/business/support/index?page=content&id=TECH204285

Delete post.