Symantec Management Platform (Notification Server)

 View Only

  • 1.  CRL Error when trying to install Management Solution SP2

    Posted Oct 05, 2012 05:12 AM

    I am trying to install Symantec System Recovery 2011 Management Solution x64 SP2 (10.0.2) via Symantec Installation Manager on a Windows Server 2008 R2, but get a CRL readiness check problem and cannot contine.

    I have tried the fixes in both these articles, but have not helped:

    Our systems are behind a proxy. We can ping crl.microsoft.com

    Any ideas?

     



  • 2.  RE: CRL Error when trying to install Management Solution SP2

    Posted Oct 05, 2012 08:09 AM

    THANK YOU Network23! Yes, we are running a German version. I changed my Regional and Language settings to English and re-ran SIM as administrator. I was able to install SP2!

    Thanks again smiley



  • 3.  RE: CRL Error when trying to install Management Solution SP2
    Best Answer

    Broadcom Partner
    Posted Oct 05, 2012 12:08 PM

    Hi Oliver Bucki,

    It seems that you are running SIM on a OS with a different language than English. If that is the case try to switch your Regional and Language Settings to English and rerun the readiness check. If this doesn´t solve the CRL error try the following:

    To enable the Next button if any of the install Readiness checks fail:
    Add the key HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\AIM\InstallReadinessCheck\
    to the registry. Create a DWord called EnableNextbutton and set the value
     to 1.

    The second is not a solution it´s more a workaround...

    Hope this helps.

    Network23