Endpoint Protection

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  • 1.  Change Definition Folder Directory

    Posted Jun 25, 2012 09:22 AM

    Is it possible to change the virus definition folder location from one drive, say the C: drive, to a different drive? Or do I need to reinstall the SEP client to that different drive?



  • 2.  RE: Change Definition Folder Directory

    Broadcom Employee
    Posted Jun 25, 2012 09:25 AM

    why do you need to change? whats the space it is occupying?



  • 3.  RE: Change Definition Folder Directory

    Posted Jun 25, 2012 09:33 AM

    I have a few Citrix servers that reboot a couple of times a week and when they do, they revert back to the original image with older definitions and thus sending an out-of date defintion alert to everyone. I was thinking if I can change the virus definition directory to a different drive that is not affected by the reboot then the servers will retain the current definitions.



  • 4.  RE: Change Definition Folder Directory

    Trusted Advisor
    Posted Jun 25, 2012 09:42 AM

    Hello,

    It is not possible. These locations are hard coded to application. 

    This Thread is similar to the Threads below:

    https://www-secure.symantec.com/connect/forums/moving-sep-121-virus-definition-location

    https://www-secure.symantec.com/connect/forums/virus-definition-location-0

    The Definition folder could not be moved, however we could troubleshoot on what and why is Definition folder consuming high disk space.

    Check this Article:

    Symantec Endpoint Protection (SEP) 12.1 client is maintaining multiple virus definitions versions on servers.

    http://www.symantec.com/docs/TECH180056

    Also, check this Thread:

    https://www-secure.symantec.com/connect/forums/limit-virusdef-disk-space-sep-small-business-edition

    Hope that helps!!



  • 5.  RE: Change Definition Folder Directory

    Broadcom Employee
    Posted Jun 25, 2012 10:27 AM

    Hi,

    Even though you installed SEP on another drive, there are few folders which gets created on default root drive i.e C drive. Those folders can not be removed.

    However you can install SEP application on another drive doing reinstall.



  • 6.  RE: Change Definition Folder Directory

    Posted Jun 27, 2012 05:29 AM

    Even if you change the installation directory, the definition files are goign to be in C drive. This cannot be changed by design, so when they revert back to the original image, it will eventually have the same issue.

    Unfortunately I don't think you have a solution for this.