Hi
We recently migrate form Altiris 7.0 to Altiris 7.1. We manually uninstall all the old agents, but we cant install the altiris agent in certain w2003 boxes. The inst log of one of the boxes says:
2011-08-24 11:49:12: ==========================
2011-08-24 11:49:12: AeXInstallPreCheck started
2011-08-24 11:49:12: Symbolic link between 64 and 32 bit registry views either created or not required.
2011-08-24 11:49:12: Current dir: C:\DOCUME~1\user\LOCALS~1\Temp\1\apt6
2011-08-24 11:49:12: AeXInstallPreCheck Finished
2011-08-24 11:49:12: ===========================
2011-08-24 11:49:12:
2011-08-24 11:49:12: Passing control to AeXNSAgent
2011-08-24 11:49:12: InstallPrecheck: target platform: x86
2011-08-24 11:49:12: Command line: AeXNSAgent.exe /install /ns="altirisserver.domain"
2011-08-24 11:49:13: ===============================
2011-08-24 11:49:13: Core Agent Installation started
2011-08-24 11:49:13: Symbolic link between 64 and 32 bit registry views either created or not required.
2011-08-24 11:49:13: GetInstallPath could not get the install path from InstallDir.
2011-08-24 11:49:13: Checking minimum requirements.
2011-08-24 11:49:13: Detected NT based Platform.
2011-08-24 11:49:13: Setting NSWEB as http://altirisserver.domain/Altiris
2011-08-24 11:49:13: + Running action: StopCoreAgent
2011-08-24 11:49:13: + Running action: CheckPackageIntegrity
2011-08-24 11:49:13: + Running action: DumpInstallationEnvironment
2011-08-24 11:49:13: Installation environment:
2011-08-24 11:49:13: %AGENT_INSTALLATION_FOLDER% => C:\Program Files\Altiris\Altiris Agent
2011-08-24 11:49:13: %INSTALL_SOURCE_FOLDER% => C:\DOCUME~1\sevena\LOCALS~1\Temp\1\apt6
2011-08-24 11:49:13: %PLUGINS_INSTALLATION_FOLDER% => C:\Program Files\Altiris\Altiris Agent\Agents
2011-08-24 11:49:13: %PROGRAM_FILES_COMMON% => C:\Program Files\Common Files\Altiris
2011-08-24 11:49:13: %PROGRAM_FILES_COMMON_X64% => C:\Program Files\Common Files\Altiris
2011-08-24 11:49:13: %PROGRAM_FILES_COMMON_X86% => C:\Program Files\Common Files\Altiris
2011-08-24 11:49:13: %TARGET_PLATFORM% => x86
2011-08-24 11:49:13: + Running action: CopyAgentFilesTree
2011-08-24 11:49:14: + Running action: InstallCoreAgentDll
2011-08-24 11:49:17: Install failed. Error message: Failed to run action: InstallCoreAgentDll
2011-08-24 11:49:17: Core Agent Installation Ended
2011-08-24 11:49:17: ===============================
We already tried adding the quotes to the line (as we saw in other solution) AeXNSAgent.exe /install /ns="altirisserver.domain" but with the same results.
we are running the installation as domain admin.
Any ideas?
Thanks!