Endpoint Protection Small Business Edition

 View Only
  • 1.  Cannot upgrade SEPM from SBE 12.1.2 to 12.1.3

    Posted Jun 20, 2013 05:27 AM

    Hello

    After running the 12.1.3 setup I get an error

    "cannot move from SEPM Enterprise Edition to edition with less SBE functionality"  (aprooximate translation from russian)

    SEPM SBE v 12.1.2 installed. No Enterprise versions have ever been installed.

    Help.

     

     



  • 2.  RE: Cannot upgrade SEPM from SBE 12.1.2 to 12.1.3

    Posted Jun 20, 2013 07:05 AM

    can you please post the screen shot with version number. Should be specific to this version

    whats the OS language and SEPM you have installed?



  • 3.  RE: Cannot upgrade SEPM from SBE 12.1.2 to 12.1.3

    Posted Jun 20, 2013 07:39 AM
      |   view attached

    OS win2k8r2, SEPM 12.1.2015.2015



  • 4.  RE: Cannot upgrade SEPM from SBE 12.1.2 to 12.1.3
    Best Answer

    Trusted Advisor
    Posted Jun 20, 2013 09:19 AM

    Hello,

    Could you please let us know - which setup are you trying to run on the SEPM server??

    Secondly, check these articles:

    SEPM 12.1 RU1 Small Business Edition won't upgrade to 12.1.1 MP1 saying you are not allowed to downgrade from Enterprise Edition.

    http://www.symantec.com/docs/TECH189041

    How to disable Tamper Protection in Symantec Endpoint Protection 12.1 Small Business Edition

    http://www.symantec.com/docs/HOWTO77121

    Best practices for upgrading to Symantec Endpoint Protection 12.1.x

    http://www.symantec.com/business/support/index?page=content&id=TECH163700

    Hope that helps!!



  • 5.  RE: Cannot upgrade SEPM from SBE 12.1.2 to 12.1.3

    Posted Jun 20, 2013 09:52 AM

    http://www.symantec.com/docs/TECH189041

    This article helped me