Endpoint Protection

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  • 1.  Auto-Protect is disabled because registration of the virus databases failed

    Posted Oct 03, 2011 02:17 AM

    http://www.symantec.com/techsupp/servlet/ProductMessages?product=SAVCORP&version=11.0.6200.513&language=english&module=1000&error=0074&build=symantec_ent
        MFPS01    NULL    Auto-Protect Error: Auto-Protect is disabled because registration of the virus databases failedApplication has encountered an error. For more information, please go to: http://www.symantec.com/techsupp/servlet/ProductMessages?product=SAVCORP&version=11.0.6200.513&language=english&module=1000&error=0074&build=symantec_ent

     

    What is that erro means



  • 2.  RE: Auto-Protect is disabled because registration of the virus databases failed

    Broadcom Employee
    Posted Oct 03, 2011 02:31 AM

    while the definition is being updated the SEP autoprotect drivers did not start hence it is disabled, with run running intelligent updater the issue will get fixed.



  • 3.  RE: Auto-Protect is disabled because registration of the virus databases failed

    Trusted Advisor
    Posted Oct 03, 2011 06:24 AM

    Hello,

    The Error means that Registration of the virus databases failed (OR) Auto protect Drivers disabled

    This error occurs because the virus engine and/or definition files are unable to load because they are mismatched, damaged or corrupted

    To correct the problem, download and run the Intelligent Updater:

    Symantec AntiVirus or Symantec Client Security 10.x: Updating virus definitions for Symantec AntiVirus Corporate Edition 10.x and Symantec Client Security 3.x

    Symantec Endpoint Protection 11.x: How to update definitions for Symantec Endpoint Protection using the Intelligent Updater

    and Reboot the machine.

    Hope that helps!