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Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

Migration User

Migration UserApr 22, 2009 09:10 AM

u can manually download rapidrelease & install it.
Migration User

Migration UserApr 23, 2009 07:11 AM

that will not help me solve the problem..
Migration User

Migration UserApr 23, 2009 07:22 AM

Is the issue for Virus or System Date & Timing.
Migration User

Migration UserApr 23, 2009 08:08 AM

ok will check with it and get back to you

  • 1.  Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 20, 2009 05:33 AM
    Hi all,
    I have SEPM 11.0.4014.26 installed. Whenever i install clients, in some the antivirus and antispyware definition shows out of date, even they are up to date. I am not getting how this thing is showing, as in my server all of the client machines are up to date. Any help would be highly appreciated.

    Thanks and regards
    Sapta


  • 2.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 20, 2009 05:42 AM
    It's normal with clean installation.
    Upon installation client defs are old but they are very quickly updated from the server / LU.
    That's why you have notification on the client that goes away pretty quick.

    If you want you can play with VDefHub.zip and create an install package with latest definitions but I don't think it's worth the hassle (instructions are on this forums).


  • 3.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client



  • 4.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 20, 2009 05:50 AM
    Hi pbogu,
    i got your idea but the warning message keeps on showing, for example i have installed SEP client on one machine on 18th, today the virus definitions are showing 19th but still the warning message is showing


  • 5.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 20, 2009 05:53 AM

    Hi mansoor,
    The second link is not working, and regarding the first link if i uncheck the display notification area icon, will all the notification display wont show?



  • 6.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client



  • 7.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 20, 2009 07:14 AM
    Hi mansoor,
    i have tried what you have suggested, but it has only removed the sep icon from the notification area, when i open the SEP from the programs the same warning is showing till now....


  • 8.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 21, 2009 02:19 AM
    can somebody help me with this as i am still getting the warning message, but the definitions are getting updated as usual.. i need a solution very badly...


  • 9.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 22, 2009 09:10 AM
    u can manually download rapidrelease & install it.


  • 10.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 23, 2009 06:57 AM
    i have already updated the rapidrelease manually, but still it is showing, and one more thing this is showing in only one of my group.


  • 11.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 23, 2009 07:10 AM
    changing the notifying date of warnning tab minimum 14days.


  • 12.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 23, 2009 07:11 AM
    that will not help me solve the problem..


  • 13.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 23, 2009 07:22 AM
    Is the issue for Virus or System Date & Timing.


  • 14.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 23, 2009 07:25 AM
    i dont think that this issue is reagrding virus or system date time, as i have checked both of the optins thoroughly. even the time is also not synchronised with internet time..


  • 15.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 23, 2009 07:30 AM
    sapta,

    Have try out the RxdefSEP?

    In how many clients are showing the same?




  • 16.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 23, 2009 07:34 AM
    i didnt tried that one mansoor, will try it definitely and get back to you and regarding the number of clients it is showin in only one group, and not all clients also only 5 clients it is showing, all of them having OS Win2k3 enterprise..


  • 17.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 23, 2009 07:38 AM
    Sapta,

    Try with newest version of Rx4DefsSEP_1.3.exe.


  • 18.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 23, 2009 08:08 AM
    ok will check with it and get back to you


  • 19.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 23, 2009 08:16 AM
    hi mansoor,
    done that but still the same problem persists.. any more suggestions?


  • 20.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Apr 27, 2009 02:57 AM
    I am having same kind of problem with 11.0.4000.2295. Clients are installed some time ago but now and then some client decides that its definitions are out-of-date. But if you open "Endpoint Protection" on client machine then it shows that definitions date is current date or yesterday(warning period is 5 days). Client reinstall helps but it's bothersome and I quite can't get the reason, why it thinks that definitions are out-of-date when they aren't.


  • 21.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted May 18, 2009 03:51 PM

    @ sapta
    Try this. I want you to check a registry value for me. We are only checking the value but if you feel more comfortable I always suggest to people that they backup the registry before navigating through it in case any changes are made by accident. Ok so check this value for me:

    Navigate to (on the client):
    HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\General

    Then Check :
    DisplayOutdatedMessage. If the value of that is zero you should change it to one and see if that takes care of your problem. Again back up the registry first.

    @Markko Meriniit
    You can check this too although I would look through the two links that were posted earlier in this forum first.

    Cheers,
    Grant



  • 22.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Jun 18, 2009 08:27 PM
    I install norton in date 14/06/2009.Now i have a problem.I see in Norton 360 these words YOUR VIRUS & SPYWARE DEFINITIONS ARE NOT UP-TO-DATE.YOUR PC MAY BE AT RISK OF INFECTION.Please tell me what can i do.I am waiting to write me soon.


  • 23.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Jun 18, 2009 09:34 PM
    @ sapta : did Grant_Hall resove the issue througth regedit?
    thanks.. 


  • 24.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Jun 19, 2009 12:13 AM
    Are you having this same issue? Actually after reading this again I don't think my solution helped. I misread part of his question. Regardless I would like to help with what problem you have. You should start by telling us exactly what is going on, what error message, what version you have, whether you clients are 32 or 64 bit ect. All of the normal questions. In fact it might be easier even to make a new post and just provide a link to reference this one. Thanks

    Grant


  • 25.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Jul 18, 2009 01:25 AM
    No Nel,

    the problem did not resolve with the change in registry, i tried with one client, uninstalled SEP from that and again installed it with the same packege, it got solved. But my question is then should i have to do this for all the clients in the group? are you having the same problem? if yes is your issue resolved? Sorry for being late to reply.


  • 26.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client
    Best Answer

    Posted Jul 18, 2009 01:25 AM
    Hi grant,
     
    Firstly sorry for giving so late reply, i have tried your suggestion, but it did not help me with the issue, for testing purpose i uninstalled one client in the grouip and then again installed it with the same installation package. It is working. Tell me should io have to do this for all the clients in the group? I first thought that the package might be corrupted, but later after installing again with the same package the message is not coming, i m pretty much confused with this.



  • 27.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Jul 19, 2009 09:49 PM
    Hi Grant_Hall,

    Yes we do have encountered the same issues...
    I was wondering if we already have a fix to this so that we could make an option other than just re-imaging the PC again...
    thanks...

    Hi Sapta,

    Yes, we resolve it the hard way...
    re-imaging the PC again... reinstaling SEP...

    Hope there is a better way...
    I shall be reading this link for updates...
    Thanks...


  • 28.  RE: Antivirus and Antispyware definitions are upto date but showing Out of date in the SEP client

    Posted Feb 11, 2010 10:31 PM
    I had the same issue. 360 was saying the definitions were out of date even though they were only an hour old. Really simple solution: make sure your system clock isn't set ahead. Somehow mine got set a month ahead, and I never pay attention to the date (just the time.)

    Fixed the date and it's working fine now.