One of client not reporting to altiris manager when manually check the status of that client it is install.

How to make the communication between agent and manager?

How to troubleshoot Altiris Agent connection and communication problems

Register your Altiris client with NS

You can copy altiris agent on below location and try to install

Run the AeXNSC.exe on the target computer (see AeXNSC Command Line Arguments below). (On the Notification Server, this file is found in the following directory: C:\Program files\Altiris\Notification Server\NSCap\Bin\Win32\X86\NS Client Package.)

aexnsc.exe –s –a ns=”lab1.altiris.com” nsweb=”http://lab1.altiris.com/Altiris” NOSTARTMENU NOTRAYICON OKTOREBOOT /s

What is the service status of agent?

Firewall service must be disable.

https://www-secure.symantec.com/connect/forums/no-communication-between-agent-and-server

How to troubleshoot Altiris Agent connection and communication problems

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