Symantec Management Platform (Notification Server)

We are using Symantec Management Platform 7.1. I access the console from Windows 7 Enterprise 64-bit, with IE9.

I have been trying to do some formatting of a report, to make some of the information stand out.

I looked in the user guide for the platform, and found out how to do the formatting on page 570-571, but I have a problem.

I follow the steps in the guide:

1. Click Add under Template Field
2. Specify the settings that I want to use
3. It says to click "Insert", but I have no button or anything that says "Insert"

Can anyone tell me how to get the "Insert" button or link ???

What do I need to repair to get the button to show up ???

I have attached a screenshot of what I have available to me. No "Insert" button anywhere.

I am currently facing the same problem. No Insert button is visible in 7.1 SP2
Conditions and template fields are also not saved when I click on Apply or Save Changes.
They just disappear.

After some testing and analyzing existing reports I have found a manual solution.

1. Create a formatting rule in your report and save it.
2. Export the report
3. Edit the XML and modify the formattingElements-section
4. Import the modified XML

Sample of formattingElements-section

<formattingRules formatAllLevels="True" levelFormatting="10" applyFormatting="True">
<formattingElements>
<formattingScript><![CDATA[]]></formattingScript>
<formattingStyle><![CDATA[]]></formattingStyle>
</formattingElements>
<formattingRule name="NegativeDelta" format="html" column="Delta" conditional="True" priority="1">
<conditions><condition conditionValueExtra="" conditionValue="0" comparator="<" columnValue="Delta"/></conditions>
<fragment>
<fragmentData><![CDATA[<span style='font-weight:bold; color:red;'>{0}</span>]]></fragmentData>
<fragmentFields>
<fragmentField>
<mapping>0</mapping>
<value><![CDATA[Delta]]></value>
<source>DataSource</source></fragmentField></fragmentFields></fragment>
</formattingRule></formattingRules>

formattingRules

• formatAllLevels: set this to true
• levelFormatting: set this to 10
• applyFormatting: set this to true

conditions

• You can define this elements via the console. Press enter after define settings for new condition to save it. And save report

fragmentData

• Contains the HTML-code to display the item. It points to a numbered item. Number of item is defined in mapping.

fragmentField

• mapping = unique field ID (integer)
• value = name of source field
• source = datasource. Default datasource is DataSource

After inserting this piece of formatting you can edit it via the console.

Not the easiest way to get this working, but still better than not being able to do this.

Hope a proper fix will be made some day.