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  • 1.  Active Directory Import missing computers

    Posted Jul 25, 2012 09:40 AM

    I have 350 Win 7 computers in an OU, yet when I run the AD import only ~330 show up in the NS Console.  All of the computers are enabled and my AD import is set to only sync Enable Computers.  I have NS7 and have SQL 2008 R2 running on a seperate server.  Is there a log I can look at to find out why the import is failing?  What else can I check?



  • 2.  RE: Active Directory Import missing computers

    Posted Jul 25, 2012 10:10 AM

    What constraints are on the process?  Can you upload a screenshot of your sync settings?  Feel free to blank out the domain name.

    If you force a Full Import, are the missing computers grabbed?  If not, what sort of log entries are present in the Altiris Log Viewer during the Full Import?



  • 3.  RE: Active Directory Import missing computers

    Posted Jul 25, 2012 11:53 AM

    The log file shows that it imports all 350, but not all 350 show in Orgainzational Views, Active Directory Domains/<MY DOMAIN>/WIN7-PCs shows only 339.



  • 4.  RE: Active Directory Import missing computers

    Posted Jul 25, 2012 01:32 PM
      |   view attached

    Here is that screen shot.

    Attachment(s)

    doc
    Doc2_3.doc   112 KB 1 version


  • 5.  RE: Active Directory Import missing computers

    Posted Aug 03, 2012 02:53 AM
    If you search the database for one of missing computer with this query select * from vRM_Computer_Item where Name like '%MISSING_COMPUTER_NAME%' Does it show anything?


  • 6.  RE: Active Directory Import missing computers

    Posted Aug 03, 2012 02:57 AM
    Did you ran Complete Resource Update after AD Import?


  • 7.  RE: Active Directory Import missing computers
    Best Answer

    Posted Aug 03, 2012 10:54 AM

    I finally ran the "Repair Database", even though this is a fairly recent clean install, and it finally pulled the computers in properly.  Not sure what the issue was to begin with, but it works now.