When SEPM console is tried to be open an ERROR: "Could not find the main class com.sygate.scm.tools.DatabaseFrame. Program will exit " occurs. The problem is UAC. To make SEPMconsole working properly You need to dissable UAC.
Thaks. I thought the server was 2008 R2 which I thought only comes in 64-bit. I apologize for the interruption.
Hi Pete,
Unfortunately it is still not working :-| somehow I still got the pop up saying that error message (as in the title).
I have already disabled the UAC.
Hi,
I'm running 32 bit SEPM server.
is repair works (add/remove program)?
Just confirming that you all are running the 64-bit versions of SEPM?
Yes I also face with this kind of issue, my Java is version 6 update 23
and affecting my SEPM v 12.1 RU1 MP1
Run a repair install from Symantec Endpoint Protection Manager.msi from the downloaded software. Make sure UAC is turned off.
Also check whether java 6 20 is installed. If not install it & then run a repair using msi
Server 2008 R2 Std x64 SP1 Domain Controller. Logged in with my user account, which is in Domain Admins group, and I get the error. Right-click and "Run As Administrator" still get the error. Tried the suggestion by PortlandGirl "Update Content" no luck. Logged in with the equivalant of a local Administrator account and it works now.
I'm not sure why I got this error. UAC is off. SEPM had been working fine. This morning, I got the error mentioned above. Server 2008 R2 Std x64. I restarted the services, updated Java and rebooted machine. No change. I ran repair and that resolved the issue.
Once back in SEPM though--even after waiting for a couple of hours--only a few machines were communicating with the consol. Resolved that issue by doing the following. On clients tab, right-click group>> Run Command on Group>> Update Content.