It is my pleasure to announce the latest release of the SEP Supportability Automation Tool v1.0.3050 with a new feature Symantec Power Eraser (SPE). I’m proud of the Supportability Automation Team accomplishment. We expect SPE to be very beneficial to customers and Support in troubleshooting threats. The core technology for SPE was developed by Symantec Maximum Repair Team which is part of Security Technology and Response (STAR). The Consumer team has also used this technology to release a similar tool called Norton Power Eraser (NPE). With this release this technology is now available to both Consumer and Enterprise customers. Where can I find more information? Video: https://www-secure.symantec.com/connect/videos/power-eraser-overview Download: ftp://ftp.symantec.com/public/english_us_canada/products/symantec_endpoint_protection/SEPDIAG/Sep_SupportToolSPE.exe