Workflow and ServiceDesk Community

We held our very first Virtual Workflow User Group meeting on Wednesday, March 28, 2012. We had 197 people sign-up for the session and approximately 150 people join the WebEx and conference call. We are extremely pleased with the response and are very excited about future sessions.

Special thanks to Rodney Betts for requesting the creation of this new User Group and to Jason Short and Cheryl Peterson for making it happen. We also really appreciate Rob Moore from Travelport who gave a great demo of his certificate distribution process.

Rodney is receiving 250 Connect Points and Rob Moore is receiving 300 Connect points for their help.

In addition, we raffled off Connect points in the following amounts: 100, 125, 150, and 200 among those who took the time to complete our post meeting survey by Friday, March 30. The 4 lucky winners are:

• 100 points: David Falcon
• 125 points: John Gogerty
• 150 points: Gil Burns
• 200 points: Stanley Pritchett

Also, Neil Baird won 100 Connect points for asking the first question.

Winners of Connect points will have the points deposited into their Connect account in the next few days.

Here are some of the results of the survey so far:

• 79% of the attendees participate in their local Symantec User Group
• 50% indicated we should meet quarterly, 25% said 6 times per year, 18% said monthly
• 82% are using Workflow 7.1
• 29% are willing to give a presentation at a future meeting
• 4 most popular topics requested for next meeting are: Altiris Process (60%), AD Integration (46%), tied for 3rd place are SEP Integration (32%) and Process Reporting (32%)

For anyone who missed the session or would like to listen again, here's the link:
https://symantecmeetingcenter.webex.com/symantecmeetingcenter/lsr.php?AT=pb&SP=MC&rID=67557297&rKey=10972c9e16676b18

Finally, if you haven't completed the survey, please do so now!

http://www.surveymonkey.com/s/GRLFNPH