Symantec Endpoint Management (EPM) Partners Community

This article provides a hands-on overview of IT Analytics Solution 7.1.  You will learn how to browse cubes and configure Pivot Charts using a number of common usage scenarios.  Using the ad-hoc data mining capabilities of IT Analytics we will create a chart that will allow us to see the Installed versus Vulnerable counts of Adobe Patches on Windows Servers.

1. Launch the Symantec Management Console.
2. Click the Reports menu item and select All Reports.
3. Expand the Reports folder.
4. Expand the IT Analytics folder.
5. Expand the Cubes folder.
6. Select the Patch Management Cube.
7. Click this icon  in the toolbar.
8. Click inside the Pivot Chart to display the Field List.
9. Click this icon  in the toolbar above the pivot chart.
10. From the Commands and Options dialog window select Bar and then the first chart type.

11. Close ‘Commands and Options’ window using the ‘X’ on the top right of the pane.
12. Drag and drop the Installed Computer Count and the Vulnerable Computer Count measures into the pivot chart.

13. Drag and drop the Software Update – Provider attribute from the field list to the filter pane.

14. Click on the dropdown arrow on the Software Update – Provider attribute in the filter pane and select only Adobe Systems and click OK.

15. Drag and drop the Computer – OS Name attribute into the "Drop Category Fields Here" pane.

16. Click the dropdown arrow on the Computer – OS Name attribute in the category fields pane and select only Windows Server operating systems (i.e. Windows Server 2003, Windows Server 2008 R2 Enterprise, etc.) and click OK.

17. Drag and drop the Software Update - Reference attribute directly below the Computer – OS Name attribute in the category fields pane.

18. Right click on the Computer – OS Name attribute and select Expand.

19. You should now see all of the patch references expanded for each of the server operating systems.

20. Close the field list and click this icon  in the toolbar to expand the Legend.
21. Click the Commands and Options button  select the Chart Workspace value from the dropdown list.

22. Click this icon  to add a Chart Title.

23. Now switch from Chart Workspace to Title in the dropdown list

24. Select the Format tab and update the following:

• Change the font size from 12 to 14.
• Update the Caption text box at the bottom and replace “Chart Workspace Title” to “Adobe Patches – Installed vs. Vulnerable Server Count” or another appropriate title.

25. Click the General tab and switch from Title to Legend from the dropdown list.

26. Click the Format tab and change the Position from Right to Bottom.
27. Select the General tab and switch from Legend to Chart Workspace from the dropdown list.

28. Select the Show/Hide tab and uncheck the “Field buttons/drop zones” checkbox.

• This will remove the drop panes to make the chart appear cleaner.

29. Close the Commands and Options window.

30. Finally click the Save icon  and name this chart appropriately to save it for later use.