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Important Information re: SEP 11 EOSL and Discontinuation of SEP 11 Virus Definitions 

Feb 11, 2015 05:12 PM

Partners,

Your customers may be experiencing issues pertaining to one or both of the following:

  1.  SEP 11 End of Service Life
  2.  Discontinuation of SEP 11 Virus Definitions

 

The below tools are available to help successfully resolve these issues for your customers:

Upgrading SEP 11.x to 12.x

  • Refer to the Migration Kit to watch a video on how to install or upgrade SEP
  • Review the FAQ for answers on common SEP upgrade questions
  • Download the latest version of SEP here

SEP 11 Virus Definition Issues

  • Learn how to respond to threats and virus infections here

 

You can also refer customers to self-help documentation and tools located at www.symantec.com/support, then select Endpoint Protection as a product.

 

 

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Migration User
May 18, 2015 04:23 AM

Is there is a way to update virus definition on old SEP 11 ?

Is i download definition file and run it, it fails to process update because product 12 is not found on system, but on SEP gui it seems that virus definition is loaded

 

I can't migrate now to sep 12 how can obtain definiotion file for my sep 11?

 

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